Privacy Policy

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Effective Date: June 13th 2025

NeroQuill ("we," "our," or "us") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy outlines how we collect, use, disclose, and protect your information when you visit or make a purchase from www.neroquill.com (the "Site").

1. Information We Collect

When you visit or interact with our Site, we may collect the following types of information:

Personal Information: Name, email address, shipping address, phone number, and payment information.

Device Information: IP address, web browser, time zone, and cookies that help us understand how you interact with our Site.

Order Information: Products purchased, order history, and preferences.

Communication: When you contact us, we may keep a record of your message and contact information.

2. How We Use Your Information

We use your information to:

Fulfill orders and deliver products

Communicate with you regarding orders, promotions, or updates

Improve and optimize our website and user experience

Comply with legal obligations

We do not sell, rent, or trade your personal information to third parties.

3. Sharing Your Information

We may share your information with third-party service providers (e.g., payment processors, shipping services, website analytics providers) only as necessary to operate our business. These providers are required to maintain the confidentiality and security of your information.

Our website is hosted and managed through GoDaddy, which may store data in accordance with their own privacy practices. Please refer to GoDaddy’s Privacy Policy for more information.

4. Your Rights (California & International Users)

If you are a California resident, you have the right under the California Consumer Privacy Act (CCPA) to:

Know what personal data is being collected and request a copy

Request that we delete your personal information

Opt-out of the sale of personal data (NeroQuill does not sell data)

If you are located in the European Union or United Kingdom, your rights under the General Data Protection Regulation (GDPR) include:

Access to your personal data

Correction or deletion of your data

Restriction or objection to data processing

Data portability

To exercise any of these rights, please email us at yourfriends@neroquill.com.

5. Data Retention

We retain your information only for as long as necessary to fulfill orders, comply with legal obligations, resolve disputes, and enforce our agreements.

6. Cookies and Tracking

Our Site uses cookies to collect information and improve your browsing experience. You can disable cookies through your browser settings, but this may affect functionality.

7. Security

We implement reasonable security measures to protect your information. However, no internet transmission is fully secure. You use our site and services at your own risk.

8. Children’s Privacy

We do not knowingly collect personal information from children under 13. If we learn that we have collected such information, we will take immediate steps to delete it.

9. Changes to This Policy

We may update this policy periodically. Any changes will be posted here with a revised effective date. Continued use of the Site after changes are posted indicates your acceptance of those changes.

10. Contact Us

For questions, concerns, or to exercise your privacy rights, please contact:

NeroQuill
yourfriends@neroquill.com
Based in California, USA